On-demand Virtual GP appointments

Get instant access to a GP. No more queues, no more waiting lists. Book at a time that is convenient to you.

£49 per appointment

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Pick your own date & time

Pick a date and time that suits you. No more waiting in a call queue for the chance of getting an appointment. You have full control.

Choose a Male or Female GP

You can dictate your preference for a male or female GP, which can give you peace of mind when discussing more sensitive issues.

Choose Online or Offline Meetings

Choose an online booking with video for a more personal touch or a phone consultation for convenience if you are on the go.

No limit on Appointments

Book as many or as few appointments as you need. You are no longer at the mercy of a basic GP service.

What can I speak to my GP About?

Musculoskeletal Conditions

Mental Health

Travel & Vaccinations Advice

Urinary Issues


Medication Queries


Women’s Health

Men’s Health

Heart Problems

Ear, Nose, Throat

Stomach Problems


Nervous System

Eye and Vision Care


Easy access to practising GPs

Our virtual GP service is available between 7am and 7pm, 7 days a week, all year round (excluding bank holidays). That means you can receive unlimited advice, reassurance and, where appropriate, a diagnosis from wherever you are in the world.


You can choose a time and day that suits you and whether you would like a video or phone appointment. Book online in minutes without worrying about waiting lists.

What can I use this service for?

Our GPs can issue a private prescription for collection from a pharmacy or to be delivered to any UK address, whether at home, at work, or on holiday.


If one of our NHS practising doctors determines that you have symptoms that require further investigation or treatment, our doctors can issue a private referral letter to enable access to continued treatment. If it is clinically appropriate, our GPs can also issue private fit notes.

Frequently Asked Questions

Can I have a consultation for my children too?

Dependants are eligible to use the GP advice line. When a patient is under the age of 16, the patient's legal guardian must book the appointment on behalf of their dependant and must also attend the consultation.

What sort of things can I ask about?

Anything you would ask your own GP, for example, questions about stomach issues, ears, nose and throat complaints, dermatological conditions, or aches and pains.

Who can use the service?

You must be a resident and/or national of the United Kingdom, its Crown Dependencies, or the Republic of Ireland to be eligible to use our services. By accessing and using our services, you are confirming that you are eligible.

Is there a limit on the number of consultations I can have?

No, you can contact the GP advice line as often as needed. There is no limit to phone or video consultations.

Can I choose to speak to a male or female doctor?

Yes. Where possible, we will always try to accommodate a patient’s preference to speak to a male or female doctor.

Will I still need to see a GP?

Most patients receive the advice, reassurance and, where appropriate, diagnosis they need from our doctors. However, if your symptoms require a physical examination or a repeat prescription, you may be referred to your own GP. The service is not a replacement for your own GP.